Clicks to carts. Carts to customers.
E-commerce growth that compounds customer value
Integrated commerce strategies that compound conversion rate, AOV and lifetime value — across acquisition, on-site experience and retention.
Full-funnel commerce across the platforms your business runs on.
- Shopify
- WooCommerce
- Klaviyo
- Meta
- Google Shopping
- Headless
Outcomes
What good looks like.
Higher average order value
Stronger repeat purchase rate
Better contribution margin per order
Resilient Black Friday and peak performance
Deliverables
What you get, every month.
Full-funnel commerce audit
CRO program with test roadmap
Merchandising and category strategy
Lifecycle email and SMS automation
Peak-season playbooks
Method
How we grow commerce revenue
- 01
Full-funnel audit
Traffic, on-site, checkout, retention — mapped end-to-end.
- 02
Diagnose & prioritise
Find the single biggest lever moving revenue and start there.
- 03
Ship CRO & lifecycle
Test roadmap, merchandising and lifecycle automation running in parallel.
- 04
Peak-season play
Playbooks for Black Friday, holiday and seasonal peaks — battle-tested.
- 05
Report & compound
Contribution margin, cohort and CAC:LTV in a single dashboard.
Approach
An e-commerce company that owns the whole funnel
Our e-commerce services connect acquisition, merchandising, on-site conversion and lifecycle retention so growth is not bought twice. Reporting runs on contribution margin, AOV, repeat rate and CAC:LTV.
- Traffic
- On-site
- Checkout
- Retention
Discipline
Every metric earns its place
Revenue is the outcome, not the input. We diagnose whether the problem is traffic, on-site, checkout or retention — and only recommend spend where the math actually moves the P&L.
What makes us different
What makes Pitch commerce different
Every metric earns its place
Revenue is an outcome. We diagnose the actual lever, not surface metrics.
CRO as an operating rhythm
Structured experimentation, not one-off audits.
Lifecycle-led retention
Email, SMS and app moments engineered to bring customers back.
Connected to Pitch MOS
Acquisition, on-site and retention data in one view of the customer.
Illustrative view
What a typical performance review may cover.
Illustrative performance view
Weekly trend
Media spend
R —
Qualified leads
—
Cost per acquisition
R —
Conversion rate
— %
Revenue contribution
R —
Creative performance
—
Illustrative view only. Reporting is configured around each client's commercial objectives and available data.
Questions people ask
What clients ask before signing on
A quick read on the questions we hear most before an engagement kicks off.
Our e-commerce company runs the full funnel: paid and organic acquisition, merchandising and CRO, lifecycle email and SMS, peak-season playbooks, and contribution-margin reporting in one dashboard.
WooCommerce and Shopify most often, with headless commerce for larger builds. We assess platform fit rather than defaulting to whatever's in fashion.
Talk to us
Want to see what E-Commerce Growth looks like inside the Pitch MOS?
- No generic proposal
- Prioritised commercial roadmap
- Clear next steps after the audit